If you want to just delete your wd backup files, they are usually located in your my books wd smartware. I use wd smartware to backup files from my primary desktop machine running windows 7 and i also store other files on the external drive separate from the smartware backup files. Western digital my book opening the case removing the. First i had trouble with streaming media on my playstation 3 but a call to the wd helpline resolved the issue software update to wd2go resolved the issue. Dec 19, 2012 my 2 tb my book live has an ethernet connection, not a usb and is connected directly to my wireless router. Wd backup wont open and wont uninstall wd software. Uninstall wd drive utilities how to fully remove wd. I recently needed to removed the drive from a western digital my book external usbesata drive enclosure. Both pieces of software are windows only, and are available here. If you asking to completely remove the vcd, that not possible since it built into the firmware.
Many reasons, but mainly it keeps too much information hidden, you cant easily manage the files it backs up, and it seems to provide full services only when you subscribe to their. From there, you will be able to update to the current available 02. Online learning center get the most out of your personal cloud storage with the latest information, instructions and software. Dec 29, 20 wd smartware is one of our favorite pieces of backup software for windows users. In this class well show you how to setup the software to protect your data and how to recover a lost file should. I just got another computer and i need to move a substantial amount of files from my old computer to the new one. So ive tried to uninstall it, with an eye toward trying a reinstall, but that doesnt work either. Unfortunately i like the smartware, i just dont like the unlocker vcd so im not going to attempt it myself but, you may try if you wish i might get the. I have a 250gb my book from a few years ago, and just purchased a 1 tb my book essential, and installed the smartware. Restore the software on a mybook world edition hard drive.
System restore is a utility which comes with windows operating systems and helps computer users restore the system to a previous state and remove programs interfering with the operation of the computer. Wdbfjk0060hbk04 default wd my book 1230 vid 0158 pid 1230 rev 1065. Thanks to robert and section8 for posting this in the comments below. How do i remove this smartware software from my drive. Wd smartware is a software program developed by western digital technologies. I have a western digital wd25001032 250gb mybook external hard drive i accidentally deleted everything on my mybook, including the software that runs it, when i was reformatting my computer a couple of years ago. Easeus file recovery software is designed to retrieve data from western digital, samsung, and other hard disk drives easily. Click on windows button at the bottomleft corner of the desktop select control panel, and click on uninstall a program find and locate wd drive utilities on the list of installed programs. To safely remove the program, the wrong way is to locate its folder, rightclick it and select delete, while quite a number of. Connect your new disk to a linuxpc im using windows with vmware ubuntu 9. Easily use your wd my passport for mac and windows in 7 steps.
With the power of wd backup, apple time machine compatibility and acronis true image wd edition software, youve got a complete backup routine to help recover data in the event of a computer virus, computer failure, or if you accidentally press delete. Why exfat when formatting wd passport for mac and windows. Wd smartware installer is a program developed by western digital technologies. On this popup screen, choose ntfs, fat32 or exfat among listed file systems and click ok. This update is only for products that originally shipped with wd smartware and will not function on previous generations of products. How to recover deleted files from western digital wd.
Im no where an expert with the software on these things, but what ive found to work for me im using a my book elite is to go into the drive via computer and navigate to the files you dont want on there and delete manually. How to delete some data on wd my book wd community. You can help protect yourself from scammers by verifying that the contact is a microsoft agent or microsoft employee and that the phone number is an official microsoft global customer service number. Then, press power button at the back of the mybook world for 3 seconds until led at the bottom goes on until it boot up. It comes preloaded with wds stupidware smartware software, which is their cross platform answer to apples time machine.
How do you remove the wd smartware virtual cd drive from. Install clean hdd in white light my book world edition. How to password protect a western digital wd my passport. I dont like having preinstalled software on my drive when i didnt ask for it. Without the password, the drive cant be opened to view files. Should i remove wd smartware installer by western digital.
Hide or remove default shares hacking wd mybook world ed. Western digital data recovery software to recover deleted files from wd hard driveexternal removable hard diskssdsshdusb drivehdd. I have tried formatting the my book drive using file explorer, but it tells me the drive is write protected. It would be nice if i can remove this smartware from my drive. The software installer includes 1 files and is usually about 941. Sep 14, 20 9connect wd mybook world to the power outlet and switch it on, dont forget to connect lan cable from wd mybook to router. My book essential edition user manual about your wd drive 4 software in addition to the drivers and utilities, this wd product is shipped with free trial software which can be installe d from the wd installer scr een that displays at the end of the hardware installation. Whenever the wd unlocker software registers 10 invalid password attempts it gives you the option to erase your my passport. Wd drive utilities by western digital technologies should i. Please select the product for reset instructions wd support.
I just got another computer and i need to move a substantial amount. Whether the hard drive died or you hacked it and made a mistake or you just want to restore the drive, this guide should turn your expensive paperweight back into a f. Double click on its uninstaller and follow the wizard to uninstall wd smartware. Or you can reformat the drive to exfat and freely open the wd passport without any special software on it. Mar, 2010 unless otherwise stated, the content of this page is licensed under creative commons attributionsharealike 3. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. How to disable the western digital vcd smartware on. Select the check box delete the driver software for this device. A third party uninstaller can automatically help you uninstall. I want to ignore that drive forever and delete the autoplay file, but i cant as its write protect.
On the start menu for windows 8, rightclick the screens bottomleft corner, click control panel, and then, under programs, do one of the following. I want to delete the existing smartware backup files and start a new smartware backup of my desktop machine. Reboot the computer after uninstall process has finished. If your product is not listed above, please visit the product page. I can go ahead and uninstall the old wd backup software and wd diagnostics, cant i.
It appears that western digital has released a firmware update and a utility called vcd manager, which will prevent the virtual cd from mounting. A small portion of drive space on your new my passport or my book hard drive has been used to create a virtual cd vcd. Recovering data from nas devices including wd mybook pro. A workaround for removing western digitals smartware. It installed a pointless virtual cd drive on my system. The vcd contains the wd smartware installation software, the encryption and password protection application, user manuals, and other resource files. Remove wd backup expert guide to help you uninstall wd. Wd communityshare your thoughts and connect with other wd users. Western digital my book essential 2tb removing the sata.
Cant get western digital my book to reinstall microsoft. Easy to use my book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. Select your wd my book drive and click on the scan button to proceed. After the formatting is complete, right click on the drive and select delete. I bought the wd my book live 2tb storage drive together with a wireless router a month ago. How to remove wd smartware virtual drive jared heinrichs. Newbie wants to know how to delete files wd software. Uninstall the device drivers from program list in control panel. Big mistake i tried to use my mirror image program to keep a copy of all my files. No file can be recovered when you erase a password protected wd my passport. Memeo autobackup 30day trial is an easy, onetime setup, backup. Should i remove wd drive utilities by western digital.
Ive had a western digital my book 4 tb external backup drive for about a year and a half and im not happy with it. Free western digital disk recovery recover wd hard disk. In my own test updating my mybook essential 1tb, both utilities worked perfectly. Deleting old backup files on mybook solutions experts exchange. In the main console, locate the partition on the wd passport external hard drive, right click it and choose format partition. But, some people would wrongly format or delete the wrong partition due to. This will start the installation process for the backup software. Wd drive utilities and wd security, are contained within the wd drive utilities and the wd security zip files and installs custom western digital software for wd usb and firewire enabled external hard drives. Plus, now i had the wd smartware always running on my computer and even placed an icon on my task bar.
Fix wd external hard drive not workingrecognizedshowing up. Apparently, using any data recovery program through ethernet connection wouldnt return any meaningful result should anything happen to the enclosure, its. In this situation, if you erase the drive then it will be a secure delete operation. I will never need these files again so wish to remove them from the backup. How to use easeus western digital wd disk recovery freeware. Then when western digital warned mavericks users that they could potentially lose the data on their drives, mac users went into overdrive trying to. If wd external hard drive shows unrecognized, go to drivers tab and delete uninstall the driver. Then check out whether the external hard drive shows up in my computer my pc or not. And if so, and once uninstalled, can i just delete the auto run, and windows tools, and original backup files in the 250. Jul 15, 2019 why perform western digital wd disk recovery. Delete backup on wd mybook i have a 1tb western digital mybook networked hard drive. I recently purchased a 1tb western digital mybook essential from amazon. Accessing the digital media stored on your wd external hard drives directly from your windows 8 start screen is now easier than ever.
It has a share on it called mybook backup or something like that that my macbook pro recognized as a time machine drive. This drive offers high capacity in a sleek desktop device. Now i enjoy movies on this storage wireless from my laptop or on the big screen via my playstation 3. Wd external storage such as external hard drive, usb removable drive, western digital my passport, my book live, hard disk, my cloud, portable. I went through the ms fix problems that block programs from being. Few things are more upsetting than having a piece of hardware that doesnt work. How to delete wd unlocker udf partition microsoft community. Files that are created with a service account or system account cannot be deleted by normal means. How can i recover deleted files from my wd my book live. Preinstalled on the my book duo is the wd discovery tool that allows for the downloading and installing of wd drive utilities, wd backup and wd security software. Sometimes, it is necessary to format or delete the partition when we reinstall the operating system. Uninstall wd discovery software how to fully remove wd. Unfortunately, this wasnt an obvious process and this excellent article by scott cramer didnt apply to the newer version 1 tb drive enclosure i have.
List of all wd firmware and software available for download. I went to the wd knowledge base site to find out how to get rid of the thing and read that wd did not know how to get rid of it, but was. Western digital hard disk wd sata hddssdsshd are often used in windows pc desktop, laptop, macbook, xbox, etc. Windows users click here a small portion of drive space on your new my passport or my book hard drive has been used to create a virtual cd vcd.
A better way to uninstall wd my cloud with added benefits. For mac, go to the apple menu and select software update if your device is currently running firmware version 02. Find answers to delete osx snow leopard folderfiles from ntfs wd mybook drive from the expert community at experts exchange. I was told by wd support that it will disappear if you uninstall the smartware.
In this video i show you how i removed the 2tb western digital wd20earx drive from its external usb 23 enclosure to be left with a bare 2tb sata drive. Plugged it into a switch and its not being recognised at all, even downloaded the wd cd with the drivers and the detection tool doesnt see it either. I consider this worse, because now their software is always running on my computer and its stuff ill never used. Those nas devices usually have their own software and proprietary file system running that prevent secure delete tools from working properly. If you dont see the wd apps setup, look for a folder called wd apps for windows, if you are using windows or wd apps for mac if you are using os x to find the application installer for your operating system. Im trying to install wd backup to use with my passport ultra in windows 10. I have a wd mybook essential 2tb external hard drive. After the scanning process is finished, the wd my book data recovery software will display all the files that you lost or exists on your wd my book.
It comes with all the software you need to help protect your data, including wd backup and wd security software and is compatible with apple time machine. Featuring storage capacity of 1 tb, this device has a software raid array controlled by linux os that runs inside of the box. Wd drive utilities software allows you to configure, manage, and diagnose your wd drive. Wd discovery software program is created by western digital technologies, inc. Wd my book world edition white solved windows 10 forums. Wait 30 seconds for wd mybook world initialize and shutdown itself all 8 front led go off. If you want to fix your my book drive without deleting all the files, right click on the drive, select properties, click the tools tab and finally the check now button.
Wd my book world edition white after building a pc with win 10, ive not had my wd my book world edition used for a good while, decided to plug it in and install the drivers etc. There is a much easier and safer way to uninstall wd my cloud completely. You can read all about it in this document on the site. Tech support scams are an industrywide issue where scammers trick you into paying for unnecessary technical support services. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. Dear dennis, i dont know whats going on but all my files on my external western digital my book are marked as read only.
But this wd my book essential 2tb has software and i am lost i did install the software back then. So here you go, the steps required to disassemble a newstyle western digital my. We only recommend advanced computer users to manually edit registry and remove wd my cloud, because deleting any single registry entry by mistake will lead to severe problem or even system crash. This will allow the program to scan your wd my book for lostdeleted files. This post will cover how to remove wd smartware virtual driver from wds mybook. Or, you can uninstall wd drive utilities from your computer by using the addremove program feature in the windows control panel.
Sep 06, 2019 this software would allow your pc to see, read and write to the drive. Most western digital hard disk drive users must be troubled if they lost their data. Accidentally erased the software from mybook wd community. Wd backup, a software developed by arcsoft, often gets into your computer via webpage browse or some freewares installation.
Delete osx snow leopard folderfiles from ntfs wd mybook. During setup, the program creates a startup registration point in windows in order to automatically start when any user boots the pc. I did uninstall the wd smartware, and i noticed now when i unmount the wd unlocker vcd, it stays unmounted and doesnt. If it shows up but disappears later, repeat above steps and go to disk management, change the drive letter of your wd. With just one click of our new wd app, all your content is instantly displayed and organized so you can easily browse your photos, watch your videos, play your music and share it all with friends and family. The program did not install correctly it doesnt appear in the programs list nor when i look in program files or program files x86.
A workaround for removing western digitals smartware virtual. Tips for getting started with the wd my book backup drive. Uninstall old wd backup software external drives for pc. I have looked but there is no tab or switch on the usb drive to unlock or disable the write protect. The only way i found to delete the files is manually by getting in your wd smart folder directly on your drive, look into the folders with the long numbers and letter combination where it says do not modify. I cut the vcc lead pin 8 from the eeprom, and the device detects as usb mass storage device vid 04d9 pid 20 rev 0103 and disables the goofy 4k sector translation mode as well, so regularly written 512e drives 2tb actually read correctly. Right click on the drive to format, select format from the context menu, click on ok and wait for the drive to be formatted. If you plan to create a new backup regimen, first deactivate the old backup settings. Also, it is compatible with all western digital hard disk drives like my book pro, my book, wd elements, my book studio, etc. This update does not work on my book for mac, my passport for mac or my book studio. Completely uninstall and remove wdmycloudbywestern. Western digital data recovery software to recover deleted.